Integrations
Runs on staff phones and your cameras. Connects to your stack.
Staff carry a phone with the Satisfied app. Satisfied works with any ONVIF / RTSP IP camera and connects to POS, ERP, inventory, workforce scheduling, task tools and BI. No rip-and-replace.
Staff phones (iOS/Android app)
Staff carry a phone with the Satisfied app. It captures their sales conversations, has a pause button and works in a pocket. Store-owned phones recommended.
- iOS
- Android
- Store-owned phones
Cameras & VMS
Any ONVIF / RTSP IP camera and the major video-management systems. Satisfied runs on the cameras you already have.
- Any ONVIF / RTSP IP camera
- Axis
- Milestone XProtect
- Hikvision
- Genetec
POS
Receipts are joined with anonymous journeys and conversations, so outcomes are measured on real sales.
- Extenda Retail
- LS Retail
- Shopify POS
- Lightspeed
ERP
Products, categories and margins, so requests and obstacles map to the right items.
- Microsoft Dynamics 365
- SAP
- Visma
- Fortnox
IMS
Stock per store and size, so “asked for, not in stock” becomes a replenishment proposal.
- Inventory management systems
- Store stock feeds
Workforce scheduling
Staffing data in, schedule proposals out, signed off by a manager in the tool you already use.
- Quinyx
- Planday
- Workday
Task management & staff communication
Tasks and briefings go to store staff inside Satisfied, and can be mirrored to the tools your teams already use.
- Microsoft Teams
- Slack
BI & data warehouse
Push conversation insights, journeys and zone data to your dashboards and warehouse via API or CSV exports.
- Power BI
- Looker Studio
- Snowflake
- BigQuery
- API & CSV export
Open API & webhooks
Anything else in your stack connects through the Satisfied API, webhooks and scheduled exports.
One hub for every in-store signal
Cameras, POS, ERP, inventory and scheduling come together in Satisfied, and proposals and tasks flow back out to your stores and BI.
Ensure quality and compliance across all locations
See whether layouts, displays, staffing and service standards are actually in place in every store, verified by camera instead of store visits.
Integration questions
No. Satisfied works with standard ONVIF / RTSP IP cameras. If your cameras don't cover the full store floor, additional cameras can be purchased and installed through one of our installation partners.
At checkout, the anonymous journey is matched to the receipt by time and till position. No card data or customer identity is used.
Tasks are sent to store staff inside Satisfied, so everything stays in one platform. They can also be mirrored to Microsoft Teams, Slack or email.
Yes. Journey, zone and service-level data can be pushed to your BI tool or data warehouse via API or CSV exports.