Pilot
One store. One week to set up. Hear what your customers say.
A pilot runs the full Satisfied system in one of your stores: the staff app on phones for the floor team, plus your existing cameras. Setup takes one week, including staff information and signage; from then on you get conversation insights, proposals and measured results.
Timeline
- Week 1SetupKick-off and goals, a DPIA together with you, camera review and connection to cameras and POS, zone mapping, staff phones set up with the Satisfied app, a staff information session and in-store signage. Everything in one week.
- Week 2First insightsConversation insights linked to journeys: obstacles, lost-sale reasons, demand and what customers love, plus funnel, zones and fitting rooms. The first proposals arrive.
- Week 3 → endProposals, tasks, measured resultsSatisfied proposes changes with the evidence from conversations and journeys and an estimated impact. You approve or send them as tasks, completion is verified and each change is measured.
- Final weekRead-out & roll-out planResults of every change, what customers told you, and a roll-out proposal for the rest of the chain.
What you provide
- One store with existing IP cameras
- Phones for staff on the floor (store-owned recommended)
- Wi-Fi access in the store
- Read access to POS data for that store
- A floor plan (a sketch is fine)
- A contact person in the store and at HQ
- Consent from staff representatives where required
What you get
- Conversation insights: obstacles, lost-sale reasons, demand, what customers love
- Journeys, zones, fitting rooms and service levels per zone
- Proposals with evidence and estimated impact
- Tasks to store staff with verified completion
- Before/after measurement of every change
- Final report with a roll-out plan for the chain
- A DPIA carried out together, signage and staff information material
Cameras don't cover the full store floor?
We review your camera coverage at kick-off. If parts of the floor aren't covered, additional cameras can be purchased and installed through one of our installation partners, within the setup week.
Pricing and time commitment are tailored to the number of stores. Book a demo and we'll walk you through it.
What you will be working in
From week two your team works in the same system as every Satisfied customer: proposals with estimated impact, tasks to the store, camera-verified follow-up and measured results.
See it working in one of your stores
Tell us about your stores and we'll come back with a pilot plan.
Pilot questions
Pricing and time commitment are tailored to the number of stores. Book a demo and we'll walk you through it.
Setup takes one week from kick-off. Proposals start arriving in week two.
Additional cameras can be purchased and installed through one of our installation partners during the setup week.
If you do not continue, pilot data is deleted according to the data processing agreement. You keep the reports.